If you can't find the answer to your question below please contact us. 

got a question? We may have the answer.

Where can I drop of my donations?

We currently have a few drop off points in Auckland.
Our main one is:

ALBANY : Pacrite, 220 Bush Road - Open Mon-Fri, 8am-5pm

WAIMAUKU: Precious Pipis Daycare 42 Taha Road, Waimauku. Open Mon-Fr 7am-6pm

HENDERSON: Apak Plastics, Unit C1, 29 Keeling Road, Mon-Fri 8am-5pm

MEADOWBANK: 128F Gowing Drive, (down long drive, can leave on doorstep) 

PUKEKOHE : Harcourts Office, 24 Seddon Street Attn: Kevin

WESTMERE : 113 Warnock Street, Monday, Wednesday, Friday 12-3pm & 5.30-7pm (Pip)

GLENFIELD : Wairau Paint Centre , 90 Wairau Road, Glenfield 

WHANGAREI: Whangarei Paint Centre, 45 Porowini Ave, Whangarei 

GREY LYNN: Flux Studio, 5 Waima Street, Grey Lynn (8.30-5pm, Mon-Fri) 

EAST TAMAKI: Dawsons - Lawyers & Notaries, 371 Ti Rakau Drive, East Tamaki (Mon-Fri 8.30-5pm) 

MT EDEN: 11A Shackleton Road (Anna) 

ROYAL OAK: 26 Raurenga Ave, Royal Oak, (leave on covered porch)

CLARKS BEACH: Harcourts Office Corner of Crispe & Torkar Roads 

How do I go about becoming a collection point and what is involved? 

Please contact us to discuss becoming a collection point. We will share your address and preferred drop off times on our website and social media pages. Once you have some donations they simply need to be delivered to our Albany Warehouse. 

Can I become a collection point if I'm not in Auckland?

Yes you can! However we do not currently have funding to distribute the goods to Auckland, so if you are happy to cover this cost, then you are welcome to become a collection point. Please contact us to discuss.

What do Warming Hearts collect?

We have a full bundle list available on our website :https://www.warminghearts.co.nz/bundle-list We collect prem - 6 months size clothing and knitwear in good, clean condition. Bedding, we collect bassinet linen and warm blankets - knitted and merino blankets are always needed!

Most high need is merino and wool blend garments as well as cotton onesies for layering. Cotton bodysuits (long sleeve especially) and all in ones are always in high need. 

I have clothing larger than 6 months do you collect this?

No, our bundles include clothing size newborn to 6 months only as they are given to newborn babies. Contact us if you are looking for a charity to pass these larger items to. 

What do you include in your bundles?

We include 2 pieces of each clothing option in 3 sizes (newborn, 0-3 months and 3-6 months). Pants, all in ones, bodysuits long sleeve and short sleeve, singlets, jackets & jumpers, tops, sleep gowns, socks, booties, knitwear, hats (both cotton and knitted), blankets (knitted and cotton), a sleep sack if available, cotton swaddles and nappies. We also include a few additional things for the baby to wear or grow into.

I have knitwear, but it isn't pure wool, is this OK?

Yes it is.

Do you collect baby clothing and bedding that isn't pure wool, merino or cotton?

Yes we do, this is just our preference. The only thing we can't accept unfortunately is polar fleece.

Do I need to pre-wash the clothing and bedding before donating?

We do prefer this. The families receiving the bundles are advised to wash things also, but sometimes access to washing facilities is difficult for them. If you are unable to wash them please just check to see they are free from obvious stains and dirt. 

Do you accept polarfleece?
We don't include any polar fleece in our bundles. They are going to newborn babies who are unable to regulate their body temperature. So whilst polarfleece is ok for older children, it can be dangerous for wee babies. 

Do you accept second hand moses baskets & bassinets?

Yes we often have need for these, so please pass them on if they are in clean, mould free condition. For storage reasons, we con't collect the stands.

I am a midwife with families needing bundles, how do I order one?

Please get in touch with us through messenger or complete a bundle request on our website: www.warminghearts.co.nz

You can also email us at warmingheartsnz@gmail.com

Do Warming Hearts NZ deliver bundles outside of Auckland?

The short answer is no. Not at this stage, although we have delivered them on special request. Unfortunately we don't currently have funding for this side of the operation but watch this space!

Do you accept car seats, high chairs and other baby equipment?

We don't currently focus on collecting these items. We donate things like this to Thrive or Plunket, perhaps get in touch with them to see if they have families needing them.

Do you have a collection service?

Yes we do. Laundromap provide this. If you are within their collection area and have 6kg + of items (approx a nearly full rubbish bag) they will collect this for a $4 donation. This donation goes back to Warming Hearts NZ. Please refer to our page for more information. You can download the app from www.laundromap.co.nz and set up an account.

How can I get involved?

You can assist us by donating clothing, funds or time. Please find more information on our website https://www.warminghearts.co.nz/get-involved We have volunteer days to sort donations and create bundles.